The Secrets of Dental Office Management (Staff)

Course Date
Sunday, September 15, 2024
7 Hours
Time of Registration
Now Open
  • 9:00 AM - 5:30 PM
$110 + HST (Early Bird Discount until July 26th)
Pan Pacific Hotel Toronto

The Secrets of Dental Office Management (Staff)

We offer a 15% discount for groups of five or more participants. To take advantage of this offer, please send us an email at with your name and number and we will contact you. 


September 15, 2024

Pan Pacific Hotel Toronto

CE Credits 
7 CE Points

Course Description

Topic: IT and Cyber Security in Dentistry

Course Overview: 

This course provides an in-depth understanding of the critical role that IT and cyber security play in modern dental practices. With the increasing digitization of patient records, appointment scheduling, and diagnostic imaging, it is imperative that dental professionals are well-versed in the principles of IT infrastructure and cyber security to protect sensitive patient information and ensure the smooth operation of their practices.

Learning Objectives

 By the end of this course, participants will be able to:

                1.            Understand the fundamentals of IT systems used in dental practices.

                2.            Implement best practices for securing digital patient records and other sensitive information.

                3.            Identify common cyber threats and vulnerabilities in the dental industry.

                4.            Develop and enforce security policies and protocols to safeguard dental practice IT infrastructure.

                5.            Respond effectively to data breaches and cyber security incidents.

                6.            Ensure compliance with relevant legal and regulatory requirements related to health information security.

Course Content

 Module 1: Introduction to IT in Dentistry

                •              Overview of IT systems in dental practices

                •              Importance of IT in enhancing patient care and practice efficiency

                •              Basic components of dental IT infrastructure

Module 2: Fundamentals of Cyber Security

                •              Key concepts of cyber security

                •              Types of cyber threats and attacks

                •              Overview of common vulnerabilities in dental IT systems

Module 3: Protecting Patient Information

                •              Best practices for securing electronic health records (EHR)

                •              Data encryption and secure communication methods

                •              Access control and authentication mechanisms

Module 4: Developing a Cyber Security Strategy

                •              Risk assessment and management

                •              Creating and implementing security policies and procedures

                •              Training staff on cyber security awareness and practices

Module 5: Incident Response and Recovery

                •              Steps to take in the event of a data breach or cyber attack

                •              Incident response planning and execution

                •              Data backup and disaster recovery strategies

Module 6: Legal and Regulatory Compliance

                •              Overview of HIPAA and other relevant regulations

                •              Ensuring compliance with health information security laws

                •              Documentation and audit trails for security measures

Who Should Attend

 This course is designed for dental professionals, including dentists, dental hygienists, and office managers, as well as IT professionals working in the dental field. It is also suitable for students pursuing careers in dental practice management and health information technology.


Topic: What Not To Do When Managing Your Team, from Your Employment Lawyer

In this engaging seminar, Jonathan will highlight the most important and newest legal traps to avoid when working with the dental team. Dental practice owners and managers will leave the session with a clear list on what to do – and more importantly what not to do – to make sure your practice is compliant with the most recent changes to employment law.

Instructor Bio